Since Wazza.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the credits are delivered. As a customer you are responsible for understanding this upon purchasing any credits for services at our site.
However, we realize that exceptional circumstance can take place with regard to the fulfillment of the services we provide.
Therefore, we DO honor requests for refund on the following reason: * non-delivery of the service: due to some technical issues on our end we may fail to properly delivery the agreed service. A request based on this reason is satisfied on a case by case basis in agreement of both parties concerned.
Contact us
We will gladly review your problems per your contacting us via following means:
Please give it 24-48 hours for our Support Team to get back to you with a response. Requests for a refund are accepted only within the period of 2 weeks after the order is placed. You should accompany this request with a detailed reason why you're applying for a refund. Please, make sure your request does not contradict our Terms of Use.
